Customer Success Specialist
Teleperformance Indonesia
Tanggal Post : Apr 7, 2022
2 Lowongan Saat Ini
Deskripsi Lowongan
Responsible :
• Answering an Incoming Calls, Chat and Respond to Email.
• Handle Customer Inquiries by Email and Social Media.
• Provide Customers about Product and Service Information.
• Identify and Escalate Priority Issues.
• Documenting All Call Information According to Standard Operating Procedures.
• Complete All Call Logs.
• Updating customers profile into computer.
• Conduct customer surveys to ascertain level of customer service.
• Answering an Incoming Calls, Chat and Respond to Email.
• Handle Customer Inquiries by Email and Social Media.
• Provide Customers about Product and Service Information.
• Identify and Escalate Priority Issues.
• Documenting All Call Information According to Standard Operating Procedures.
• Complete All Call Logs.
• Updating customers profile into computer.
• Conduct customer surveys to ascertain level of customer service.
Kemampuan yang dibutuhkan
CSSMengetik Cepat
Lowongan Terkait
Detail Lowongan
Lokasi
Kota Yogyakarta, DI Yogyakarta, Indonesia
Jenis
Kontrak
Shift
Rotasi Giliran
Lowongan Tersedia
30
Pengalaman
Tidak Berpengalaman
Jenis Kelamin
Tidak Ada Preferensi
Gelar
Diploma
Lamar Sebelum
Sep 25, 2027
Bahasa
EnglishIndonesia
Benefit
Gaji Pokok, Gaji UMK
